PREF Oakland - Operations

Your campus facilities partner

Northeastern’s Oakland Campus Planning, Real Estate, and Facilities’ (PREF) team ensures a safe, welcoming, and functional environment for students, faculty, and community members. We are responsible for gathering information for work requests, repairs, special services, and emergencies. 

Need something fixed?
We’re just a work request away

Submitting a request only takes a minute. Just include the location, a brief description, and snap a photo, and we’ll handle the rest. 

Sustainable actions include:

  • Trash pickup
  • Replace lightbulbs
  • Request or replace recycling bins
  • Schedule battery pick up
  • Request cardboard hampers
  • Adjusting room temperatures
Self service center
Start work request

Need something fixed?

We’re just a work request away. Submitting a request only takes a minute. Just include the location, a brief description, and snap a photo, and we’ll handle the rest. 

Sustainable actions include:

  • Trash pickup
  • Replace lightbulbs
  • Request or replace recycling bins
  • Schedule battery pick up
  • Request cardboard hampers
  • Adjusting room temperatures

 

Start a work request

Explore your Oakland campus

Learn more about the places that make the Oakland Campus special.

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Campus Map

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Farm

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Arboretum

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Sustainability on Campus

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Transportation & Commuting

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Campus Facts

Oakland facilities teams

Learn more about the teams that keep our campus safe, clean and comfortable.

Electrical/Plumbing

Our Electrical and Plumbing team ensures safe power, clean water, and sanitary conditions across 1 million square feet of campus facilities.

Typical work requests include:

  • Lighting and power issues
  • Replacing outlets and switches
  • Clearing clogged drains
  • Repairing water fountains
  • Responding to hot/cold calls and leaks

Submit a work request
Chief Engineer: Michael McBride

HVAC/Mechanical

Info on what they do

Typical work requests include: 

  • Repairing/configuring office furniture 
  • Repairing torn carpet 
  • Repairing of door-related issues
  • Replacing acoustical ceiling tiles 
  • Repairing molding and cove bases 
  • Installing chalkboards and whiteboards 
  • Repairing cracked or broken windows 

Submit a work request
Supervisor: Christopher Chase

Carpentry/General Maintenance

Intro on team

Typical responsibilities include: 

  • Administering keys and husky cards 
  • Maintaining keys and husky cards
  • Issuing keys to staff and faculty 
  • Repairing broken locks
  • Issuing keys to staff and faculty 
  • Managing and monitoring key access

Submit a work request
Supervisor: Christopher Ronzio

Grounds & Landscaping

Info on what they do

Typical work requests include: 

  • Repairing/configuring office furniture 
  • Repairing torn carpet 
  • Repairing of door-related issues
  • Replacing acoustical ceiling tiles 
  • Repairing molding and cove bases 
  • Installing chalkboards and whiteboards 
  • Repairing cracked or broken windows 

Submit a work request
Supervisor: Christopher Chase

Fleet Management

Intro on team

Typical responsibilities include: 

  • Administering keys and husky cards 
  • Maintaining keys and husky cards
  • Issuing keys to staff and faculty 
  • Repairing broken locks
  • Issuing keys to staff and faculty 
  • Managing and monitoring key access

Submit a work request
Supervisor: Christopher Ronzio

Luan S.

Info on what they do

Typical work requests include: 

  • Repairing/configuring office furniture 
  • Repairing torn carpet 
  • Repairing of door-related issues
  • Replacing acoustical ceiling tiles 
  • Repairing molding and cove bases 
  • Installing chalkboards and whiteboards 
  • Repairing cracked or broken windows 

Submit a work request
Supervisor: Christopher Chase

Frequently asked questions (FAQ)

Who do I contact in case of emergencies?

TBD

What do I do if I’m locked out?

TBD

How do I submit a work order?

TBD

What should I submit a worker order for?

TBD

How long will it take to complete my work order?

TBD

Who do I contact in case of emergencies?

TBD

Who do I contact in case of emergencies?

TBD

Featured Projects

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Supporting our campus together

Sustainability
We work alongside Northeastern’s Sustainability team to integrate sustainability into the everyday operations and long-term goals of the Oakland campus. Together, we support efforts that reduce waste, conserve resources, and promote a more resilient campus environment.

Explore Northestern Sustainability

Environmental Compliance & Occupational Safety (ECOS)
Our partnership with ECOS helps maintain a safe, healthy, and compliant campus. We coordinate closely on issues like safety protocols, hazard response, and regulatory requirements to ensure the well-being of our community.

Learn more about ECOS